Online Safety

At Activate Learning, we understand the importance of fostering a safe and secure online environment for all.

Helping parents support young people in the Digital World

At Activate Learning, we are committed to creating a safe and supportive online environment for all. Whether you're a student learning online, a parent supporting your child’s digital life, or a staff member working with digital tools, we want everyone to feel confident and secure online.

As a parent or guardian, you play a vital role in helping your child navigate the digital world. This page offers practical advice to help you understand online risks, set healthy boundaries and support your child’s wellbeing.

 

Our Online Safety commitment

Our Online Safety Initiative empowers the Activate Learning community to stay safe and responsible online. We focus on:

Empowering students
  • Equipping students with the knowledge and confidence to identify and respond to online risks.
  • Promoting responsible digital citizenship and online behaviour to prepare students for a connected future.
Supporting parents and carers 
  • Providing practical tools and guidance to help you understand the digital world your child is part of.
  • Encouraging open, ongoing conversations about internet use, safety and wellbeing.
Training staff
  • Delivering regular training on emerging trends, digital safeguarding, and how to respond to concerns effectively.
  • Fostering a culture of vigilance and digital competency among all staff.
Engaging the wider community 
  • Partnering with local organisations and national initiatives to promote online safety.
  • Sharing resources and running workshops to raise awareness and promote collective action.

 

Understanding online risks  

Even confident internet users can face challenges. Common online risks include:

  • Cyberbullying – hurtful messages, exclusion, or harassment
  • Scams and fraud – fake competitions, phishing emails, or online marketplace fraud
  • Inappropriate content – exposure to distressing, extremist or harmful material
  • Online grooming – manipulation or exploitation by strangers
  • Privacy concerns – oversharing personal details or images
  • Addictive behaviours – excessive time spent on gaming, social media, or streaming.

Practical tips for parents and carers

Cyberbullying happens when someone uses digital platforms (social media, games, messaging apps) to deliberately harm or intimidate others.

What to watch for:

  • Being excluded from chats or games
  • Offensive or mocking posts (trolling/roasting)
  • Private info shared without consent (doxxing)
  • Someone pretending to be them (catfishing)
  • Sudden silence or being ignored (ghosting)

How to Help:

  • Keep conversations open—ask how online interactions make them feel.
  • Encourage them to save messages or screenshots as evidence.
  • Teach them how to block or report abusive users.
  • Reassure them they can talk to you or a trusted adult, such as college staff, Childline, or CEOP.

Social media can help your child connect and express themselves, but it can also impact their wellbeing:

  • Comparing themselves to unrealistic images
  • Pressure to post or gain likes
  • Exposure to harmful or inappropriate content
  • Long-term digital footprint (e.g., old posts being seen later)

What you can do:

  • Talk about how social media content isn’t always real.
  • Set boundaries around screen time and who they connect with.
  • Explore apps and privacy settings together.
  • Encourage them to only accept people they know in real life.
  • Check in regularly about how social media affects their mood and self-esteem.

Gaming and livestreaming platforms (like Discord, Twitch or YouTube Live) are a big part of young people's social lives. But they can carry risks, such as:

  • In-game bullying or trolling
  • Talking to strangers in open chat rooms
  • Spending money on in-game items or falling for scams
  • Too much screen time—affecting sleep, mood, or work

Helpful tips:

  • Agree on healthy time limits and regular breaks.
  • Use built-in parental controls to manage chat and purchases.
  • Stay curious—ask about the games they play and how they interact with others.
  • Talk about how to handle or report abusive behaviour.
  • Look out for signs of withdrawal, frustration, or secrecy.

Sexting involves sending or sharing explicit images or messages. Young people may feel pressured or think this is normal, but once shared, key risks include:

  • Content being shared beyond the intended person
  • Sextortion (threats to share images unless demands are met)
  • Legal consequences for creating or sharing indecent images under 18
  • Emotional distress and damage to reputation

How to support:

  • Talk about respect, consent, and saying no to pressure.
  • Discuss the permanence of digital content—once it’s out there, they can’t control it.
  • Encourage them to ask themselves: “Would I be okay if everyone saw this?”
  • If something’s been shared, stay calm, reassure them, don’t share it any further, and report it using Report Remove (Childline & IWF) or CEOP.

Speak to Activate Learning’s Safeguarding Team for guidance.

The internet can be a great place for young people to learn and connect, but it can also expose them to harmful ideas or groups that promote hate, harm or violence.

What to watch for:

  • Being drawn into extreme beliefs or conspiracy theories
  • Spending time on forums or channels that promote hate or division
  • Adopting "us vs. them" thinking or language
  • Sudden changes in views, behaviour, or friend groups
  • Talking about feeling misunderstood, isolated, or angry.

What you can do:

  • Keep communication open - ask about what they’re watching or who they’re following online
  • Help them think critically about content, encourage respectful conversations about identity, beliefs, and current events
  • If you’re ever concerned, you can speak to Activate Learning's Safeguarding team or access guidance and support through trusted services like ACT Early.

AI tools are now part of everyday online life, from filters to chatbots and content generators. However, these tools can be used to create fake images or videos (deepfakes) which can be hard to spot and be used to scam people, and bots can also contribute towards the spread false information.

What you can do:

  • Help your child question what they see and verify info from trusted sources.
  • Talk about fake content, how to spot it, and why it’s harmful.
  • Stay informed about the platforms and tools they use.

As your child spends more time online, keeping their information safe is vital.

Tips to stay safe:

  • Use strong, unique passwords and turn on two-factor authentication where possible
  • Watch out for phishing scams asking for personal info
  • Keep apps and devices updated to ensure the latest security features
  • Check privacy settings together and talk about what’s safe to share online.

Digital life can affect your child’s mood, confidence and sleep. Signs to look out for include:

  • Sudden changes in mood or behaviour
  • Becoming secretive about online activity
  • Feeling pressure to be liked or approved of online

Ways to support them:

  • Having regular check-ins about how the internet makes them feel
  • Encouraging screen-free time and offline hobbies
  • Reassuring them they can talk to you without fear of judgment.

Further resourses

We recommend the following trusted resources to support your family:

 

Support for students  

At Activate Learning, we support students by offering:

  • Workshops and events on online safety: Regular interactive workshops, and activities linked to national events like Safer Internet Day.
  • Online Safety Hub: Central hub of educational interactive resources for students about key online safety topics.
  • Trained Student Support and Safeguarding Teams: Dedicated staff available to support online safety concerns such as cyberbullying and online harm.
  • Student empowerment and digital skills: Training in digital literacy and responsible online behaviour.

 

Stay connected 

Follow our social media channels, subscribe to newsletters and check our website regularly for the latest online safety updates, events and resources.

Let’s work together to build a safer digital world for our young people.