Working in travel and tourism involves advising on and making travel arrangements for customers, as well as providing services to enhance holidaymakers’ enjoyment, comfort and safety.
You will take part in trips and visits to organisations including hotel chains and major tourism destinations, such as Disneyland Paris.
These visits will increase your understanding of the importance of customer service and attention to detail in this service-oriented industry.
Previous students also regularly supported major local events. These kinds of projects develop excellent teamwork skills and enable you to experience the realities of working in this fast-paced and, at times, high-pressured industry.
The focus in this service-oriented industry is on customer service and attention to detail. Careers include cruise-ship steward, airline cabin crew, hotel receptionist/concierge, travel agent, and events manager, to name just a few!
England’s tourism sector is vibrant and vital, with 3.3 million people working in tourism-related businesses, of which 1.5 million are employed as a direct result of expenditure by tourists.
Lottie, Tourism Level 3Read my storyWithout my course tutors, I wouldn't be where I am now, I did awfully at school and barely got into college but since being here I have proved that you can turn yourself around and achieve things you never thought you could.