This is a fully online, self-directed, independent study course with assessor support and guidance. Students must have use of a laptop and must be aged 19+ at the beginning of the academic year (31 August).
Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
For many businesses, being able to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
Sign up today and you’ll be registered on the next weekly intake
What you'll learn
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Information, advice or guidance in practice
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Developing interaction skills for information, advice or guidance
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Increase understanding of accurate record-keeping, effective signposting and referral
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Further your personal and professional development
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Improve your understanding of effective communication techniques
How you'll learn and be assessed
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Achieve a nationally recognised Level 2 qualification
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Evidence your competency to employers
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Further your personal and professional development
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Learn at a time that suits you without the need to attend college
Progression
NCFE Certificate in Principles of Dementia Care Level 2: Online
NCFE Certificate in Understanding Autism Level 2: Online
NCFE Certificate in Understanding Safe Handling of Medication Level 2: Online
NCFE Certificate in Children and Young People’s Mental Health Level 2: Online
NCFE Certificate in Awareness of Mental Health Problems Level 2: Online
NCFE Certificate in Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings Level 2: Online
NCFE Certificate in Understanding Safeguarding and Prevent Level 2: Online
NCFE Certificate in Understanding Behaviour that Challenges Level 2: Online
NCFE Certificate in Understanding Nutrition and Health Level 2: Online
NCFE Certificate in Principles of Business Administration Level 2: Online
NCFE Certificate in Counselling Skills Level 2: Online
NCFE Certificate in Personal Care Needs Level 2: Online
NCFE Certificate in Cleaning Principles Level 2: Online
NCFE Certificate in Customer Service Level 2: Online
NCFE Certificate in Data Protection and Data Security Level 2: Online
NCFE Certificate in Equality and Diversity Level 2: Online
NCFE Certificate in Information, Advice or Guidance Level 2: Online
NCFE Certificate in Lean Organisation Management Techniques: Level 2 Online
NCFE Certificate in the Principles of Team Leading Level 2: Online
Entry requirements
- Aged 19+
- Live in England
- Must have been in the EU for three years for purposes other than study (and able to provide documentation)
- Not currently enrolled on an apprenticeship
- Not completed any part of the course before
- If aged 19-23 must have a Level 2 qualification
