This course is a fully online, self-directed, independent study course with assessor support and guidance. Students must have use of a laptop to complete this course and must be aged 19+ at the beginning of the academic year (31 August).
If you’re looking to develop your team leading skills to manage a team effectively, this NCFE Certificate in the Principles of Team Leading Level 2 will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team’s performance, and how to motivate team members to get the very best out of them. You’ll learn how to manage conflict within teams, how to handle dissatisfied customers and how to become the best mentor possible.
Sign up today and you’ll be registered on the next weekly intake.
What you'll learn
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Principles of team leading.
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Understanding business
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Understanding how to communicate work-related information
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Understanding how to deliver customer service and resolve problems
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Understanding how to develop working relationships with colleagues
How you'll learn and be assessed
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Achieve a nationally recognised Level 2 qualification
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Evidence your competency to employers
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Further your personal and professional development
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Learn at a time that suits you without the need to attend college
Progression
NCFE Certificate in Principles of Dementia Care Level 2: Online
NCFE Certificate in Understanding Autism Level 2: Online
NCFE Certificate in Understanding Safe Handling of Medication Level 2: Online
NCFE Certificate in Children and Young People’s Mental Health Level 2: Online
NCFE Certificate in Awareness of Mental Health Problems Level 2: Online
NCFE Certificate in Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings Level 2: Online
NCFE Certificate in Understanding Safeguarding and Prevent Level 2: Online
NCFE Certificate in Understanding Behaviour that Challenges Level 2: Online
NCFE Certificate in Understanding Nutrition and Health Level 2: Online
NCFE Certificate in Principles of Business Administration Level 2: Online
NCFE Certificate in Counselling Skills Level 2: Online
NCFE Certificate in Personal Care Needs Level 2: Online
NCFE Certificate in Cleaning Principles Level 2: Online
NCFE Certificate in Customer Service Level 2: Online
NCFE Certificate in Data Protection and Data Security Level 2: Online
NCFE Certificate in Equality and Diversity Level 2: Online
NCFE Certificate in Information, Advice or Guidance Level 2: Online
NCFE Certificate in Lean Organisation Management Techniques: Level 2 Online
NCFE Certificate in the Principles of Team Leading Level 2: Online
Entry requirements
- Aged 19+
- Live in England
- Must have been in the EU for three years for purposes other than study (and able to provide documentation)
- Not currently enrolled on an apprenticeship
- Not completed any part of the course before
- If aged 19-23 must have a Level 2 qualification
